Privacy Policy

1. Introduction

Welcome to GameHub ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and play our games.

By using our platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services immediately.

2. Information We Collect

2.1 Personal Data You Provide

We may collect the following types of information when you interact with our services:

• Contact Information: Name, email address, and phone number when you create an account or contact support.
• Account Data: Username, avatar, game preferences, and saved progress.
• Communication Data: Messages, feedback, and survey responses you provide to us.

2.2 Automatically Collected Data

When you access our website, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, and screen resolution.
• Usage Data: Pages visited, games played, time spent, click patterns, and session duration.
• Location Data: Approximate geographic location based on your IP address.
• Cookies & Similar Technologies: Small data files stored on your device to enhance your experience.

3. How We Use Your Information

We use the collected data for the following purposes:

• Provide, maintain, and improve our gaming platform and services.
• Personalize your gaming experience with tailored game recommendations.
• Process and respond to your inquiries, feedback, and support requests.
• Send administrative notifications, updates, and promotional communications (with your consent).
• Monitor and analyze usage patterns to enhance platform performance and security.
• Detect, prevent, and address technical issues, fraud, or illegal activities.
• Comply with legal obligations and enforce our Terms of Use.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files placed on your device that help us:

• Essential Cookies: Required for core platform functionality (authentication, security).
• Preference Cookies: Remember your settings, language preferences, and game progress.
• Analytics Cookies: Help us understand how you interact with our games and platform.
• Marketing Cookies: Deliver relevant advertisements and measure campaign effectiveness.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist with hosting, analytics, customer support, and payment processing.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.
• With Your Consent: Any other sharing with your explicit permission.

All third-party partners are contractually obligated to protect your data and comply with applicable privacy laws.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (SSL/TLS) and at rest.
• Regular security audits and vulnerability assessments.
• Access controls and authentication protocols to limit data access.
• Employee training on data protection and privacy best practices.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously strive to protect your data.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.

• Account data is retained while your account is active.
• Game progress and preferences are kept for 24 months after your last login.
• Analytics data is anonymized and retained for up to 36 months.

8. User Rights, Data Controller & Legal Basis

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Limit how we process your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain types of data processing (e.g., direct marketing).

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

8.1 Data Controller

The data controller responsible for your personal information is: Promote Rummy Co., Ltd.

8.2 Data Protection Officer (DPO)

For privacy-related inquiries, complaints or data rights requests, you may contact our Data Protection Officer:

Email: [email protected]

8.3 Legal Basis for Processing

We process your personal data based on the following legal grounds under applicable data protection laws:

• Consent: Where you have explicitly agreed to data processing (e.g., accepting cookies, subscribing to marketing).
• Performance of Contract: To deliver our services, manage your account and game features as agreed.
• Legitimate Interests: For platform security, service optimization, analytics and fraud prevention, where such interests do not override your privacy rights.
• Legal Obligation: To comply with applicable laws, regulations and legal requests from competent authorities.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will promptly delete it.

10. Third-Party Links

Our platform may contain links to third-party websites, games, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers, including Standard Contractual Clauses and other legal mechanisms.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our website. The "Last Updated" date at the top indicates when the latest revisions took effect. Continued use after changes constitutes acceptance.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:

• Legal Name: Promote Rummy Co., Ltd.
• General Inquiries: [email protected]
• Website: https://promoterummy.com

You also have the right to file a complaint with your local data protection authority.